Shipping Policy

SHIPPING WITHIN MALAYSIA

SHIPPING METHODS AND RATES

  • Please note that we do not ship to hotels addresses or any other temporary addresses. 
  • Leatherhouse2u (House Of leather) reserves the right to reject delivery to any address at its own discretion.
  • All online purchases are to be shipped via courier service, no store pickup will be arrange.
  • Leatherhouse2u reserves the rights to decide the cheapest and most effective courier company based on your location and weight of your goods.
  • All shipping within West Malaysia are Free, not applicable to third party merchandise and Best Buy item.
  • All shipping to East Malaysia will charge a min. fee base on shipping weight.
  • Leatherhouse2u reserve the rights to charge/ request shipping fees for products that exceed the volumetric size of the item eg. Luggage, pilot case.
  • The shipping rates to East Malaysia will showed during the Online Checkout via leatherhouse2u.com

* Business days are Monday-Friday (9.00a.m - 6.00p.m), excluding public holidays within Malaysia.

STANDARD DELIVERY

Your order shall be dispatched via courier service in Malaysia.

Delivery by this service will normally take 3-7 business days after order confirmation receipt of payment.

For Pre-Order delivery will normally take 15-20 business days after order confirmation receipt of payment.

*Any failed delivery due to incorrect informations, thus additional charges for reshipping will be chargable to the buyer

ORDER PROCESS 

  • All orders will be processed on a daily basis during business days & hours, which is Monday to Friday. 9am - 6pm.
  • The daily cut-off time for order processing will be 12am (Malaysian Time). 
  • Order received after 11.00am will be processed on the following business day.
  • For urgent orders, kindly make a note in your order form. We will try our best to carry a special arrangement for you.
  • However, any necessary extra charges will be informed and charged into your account.

INTERNATIONAL SHIPPING

In order to warrant our customers a good-quality service, we work with Airpak Express for internationals shipping. Airpak Express provides international door to door courier services for urgent deliveries. The estimated transit days is 3 - 7 working days.

SHIPPING RATES

 Destinations Standard (Leather Goods) Heavy Goods (Luggages)
Singapore (SG) RM180.00 RM500.00
Brunei (BN) RM290.00 RM700.00
Indonesia (ID) RM290.00 RM700.00
Philipines (PH) RM290.00 RM700.00
Thailand (TH) RM290.00 RM700.00
Laos (LA) RM370.00 RM900.00
Vietnam (VN) RM370.00 RM900.00
Cambodia (KH) RM420.00 RM1,050.00
Myanmar (MM) RM420.00 RM1,050.00

 For any inquiries, please send an email to product@leatherhouse2u.com, or call 03-62802898.